$15 Flat rate shipping in Canada & USA, plus local delivery available in Victoria, BC :)

Shipping Policy

Flat Rate Shipping details

$15 flat rate shipping is available to Canada, the US, and Mexico. 

Other calculated rates will be available to you - this is to give you the option of paying more money to receive your order more quickly.

The Flat Rate Option will always include tracking and is usually Canada Post 'Expedited Parcel', which delivers in approx. 8-21 days after being received by the post office. 

Feel free to contact us about shipping via another method - if you have special order requirements we are happy to arrange alternate (read: faster, more expensive) shipping options, to be paid in full by you. :)

All orders will be packaged and shipped within the next 2 business days. 

Please note that even if you select a more expensive ‘expedited’ or ‘express’ option, Softer Drink is not responsible for ensuring these shipping standards are met - these time frames are set by Canada Post and are subject to Canada Post’s shipping volumes and policies.

Please assume that your order will be packed and shipped 2 business days from when you place it, and then estimate the soonest date you could receive it from there. 

Packing Materials & Sustainability

We use: 
New cardboard boxes from recycled materials,
or 2nd hand boxes from other vendors

Plastic packing tape --> garbage --> we will switch to paper tape in the future

Biodegradable Packing peanuts --> fully break down in minutes in landfill

Paper fill for padding --> paper recycling or will breakdown in landfill

Plastic bubble wrap - we do not buy our own new bubble wrap - we re-use and re-purpose bubble wrap that is used to ship things to us. We are researching other paper fill and padding options to further reduce our use of plastics. --> depending where you live this can be recycled with soft/flexible plastics 

New bubble mailers --> we opted for fully plastic mailers instead of paper/plastic, for ease of recycling. Depending where you live, you may be able to recycle this with soft/flexible plastics.

Tea Sample bags - rice paper and plastic. We have extensively researched our options here and are still searching for a fully biodegradable option that will adequately protect your tea and not impart any odours. We are also researching fully recyclable plastic options that also meet the above requirements. 

We are researching fully biodegradable bubble mailers, as well as fully biodegradable sample bags for tea.

If you are reading this and have a product to recommend, feel free to be in touch.

In the case of shipping beverages and fragile drinkware, we must do our best to ensure your order is safe from damage or breakage - and in a worst case scenario does not damage other packages in the postal system. We hope you will understand that a bit of extra cardboard, bubble wrap, or paper may be required to ensure safe delivery. 

If you are concerned about the impacts of shipping and shipping materials, I would encourage you to source your specialty drinks closer to home, support drinkmakers in your region, and in the meantime we will always be researching and testing more sustainable shipping materials.

We endeavour to stock drinks in lighter materials like plastic pouches and aluminium cans - these go a long way to minimize the emissions from shipping purely due to space and weight.

There are environmental impacts from all methods of shipping, but there is significantly less packaging used when shipping by the palette and case, so by supporting businesses near you and buying in-person, you are eliminating the need for that extra packing to get it to your home.

If you live in BC and want to see products we sell in a store near you - feel free to let us know - we will see what we can do! 

Thank you for reading this - you clearly care about the choices we and you make and we thank you for this. We are trying our best!