❄️ There is a high risk of breakage of packaged drinks due to freezing at this time! ❄️

Please be aware that your order will be held -not shipped- if you live somewhere where temperatures are near freezing and look to stay that way for the foreseeable future. 

We will be monitoring the weather forecast and will do our best to get your order out to you if at all feasible.

We will be in touch to communicate any details of your shipment in the event that we are not comfortable shipping it straight away. We will likely source quotes from couriers to ensure your order is delivered as quickly as possible, minimizing time spent on cold trucks in cold weather.

We will always be happy to offer a refund if the delay is not satisfactory to you. 

Thank you for understanding! We appreciate your business! 

We are working on a winterized shipping option so that you can still receive drinks year-round. 

The holidays especially are such a great time to celebrate and indulge in a special drink - we will do our best to fulfill orders to you.

>> This option will require an additional materials charge on top of shipping to cover extra packing materials (heat pack, insulation, padding, etc) - this charge will be approximately $6 - $8 dollars. 

You will be charged the quoted Canada Post 2-8 day rates but we will source 2-3 day courier options to minimize time spent on cold trucks/warehouses/your doorstep.

We hope to make this option available starting in December. This charge will be automatically added to orders containing liquids.

Flat Rate Shipping details

$15 flat rate shipping is available to Canada, the US, and Mexico.* 

Flat rate shipping is offered on orders up to 5kg in weight. Orders exceeding 5kg are charged at standard shipping rates due to postal rate surcharges above this threshold - thank you for your understanding.

Other calculated rates are available should quicker shipping be preferred.

The Flat Rate Option will always include tracking and insurance up to $100, and is usually Canada Post 'Expedited Parcel', which delivers in approx. 2-8 business days nationally or 4-7 internationally after being received by the post office. 

All orders will be packed and shipped within the 2 business days of being received. We endeavour to get your order on its way to you as quickly and securely as we can.

Please note that even if you select a more expensive ‘expedited’ or ‘express’ option, Softer Drink can not be responsible for ensuring these delivery standards are met - time frames are set by the shipper and are subject to the limits and exceptions depending on their shipping volumes and policies.