KUURA 2022

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Flat Rate Shipping to Canada and the USA

Flat rate shipping is available for orders under 5kg. 

This is approximately 12 standard cans of drinks or 3-4 bottles of wine.

Flat rate orders will ship either via Canada Post 'Expedited Parcel' (7-12 full business days, tracking included), or via Sendle (5-10 business days, depending on your location, tracking included.)

Thank you for understanding that shipping heavy bottles full of liquids can start to really add up, and if we were to subsidize shipping any further for you we would simply no longer be in business. Please contact us if you have any questions or comments about shipping - we are happy to get quotes from other carriers as the case may be.

All orders are packed within 2-3 full business days of receipt, unless noted on our website that we are on a holiday and order fulfillment will be delayed until our return.

If received before a holiday weekend we may make the call to hold on shipping until afterwards - we will use our discretion to ensure your order is not in transit longer than necessary or exposed to harmful temperatures. 

Local Pick-up (Victoria, BC)

Local pick-up is available from our office in downtown Victoria, BC, Canada, by appointment Monday to Friday.

Please note, this is not have a retail storefront. Please leave notes in your order if there is a particular day or time you are hoping to pick-up, we will be in touch to coordinate a pick-up time. 

Orders received on the weekend will be ready for pick-up on the next business day. We can occasionally accommodate same-day orders on weekends but cannot guarantee it. Please reach out with any special requests and we will do our best to assist. hello@softerdrink.ca 

 

 

Local Delivery (Victoria, BC)

We are happy to offer delivery in the Victoria, BC area. 

Delivery is free for orders over $20, to addresses within 5km of the legislature. 

For orders between 5km and 12km away we do have a small charge. 

We appreciate your support and understanding that time and fuel are expensive! Please be in touch if you have any questions about shipping, pick-up, or delivery! 

hello@softerdrink.ca

Other shipping options

We have made arrangements to display the best shipping prices available directly to you at checkout, and are confident in the best-in-class value of shipping prices we offer.

We also have a flat rate shipping option detailed above for orders under 5kg, should your shipping costs exceed that price threshold.

Please select the shipping option that suits your budget and timeline, and feel free to reach out before placing your order if you have questions about cost or timing.

We are happy to source quotes from other carriers for orders over $200 - please be in touch if you are not seeing a rate that works for you.